An introduction to new public management

It also focuses on establishing a workplace in which public employees or contractors are aware of the goals and intention that agencies are trying to reach. DEG also can improve the service quality and provide local access to outsourcers.

New public management slideshare

New Public Management was created in the Public Sector to create change based on: disaggregation, competition, and incentives. In a bottom up form of organization- Organizational development and learning was gaining importance. Dunleavy believes this new way of governance should be heavily centered upon information and technology. The agenda-setting process has been heavily influenced by electoral commitments to improve macro- economic performance and to contain growth in the public sector, as well as by a growing perception of public bureaucracies as being inefficient. This theory allows leaders the freedom to manage freely and open up discretion. Performance contracting became a common policy in crisis states worldwide. Thatcher's successor, John Major , kept public management policy on the agenda of the Conservative government, leading to the implementation of the Next Steps Initiative.

The basic principles of NPM is can best be described when split into seven different aspects elaborated by Christopher Hood in Dunleavy believes this new way of governance should be heavily centered upon information and technology. Criticisms[ edit ] There are blurred lines between policymaking and providing services in the New Public Management system.

An introduction to new public management

These autonomous agencies within the public sectors have been established in these areas. NPM reforms use market forces to hold the public sector accountable and the satisfaction of preferences as the measures of accountability. New Public Service NPS focuses on democratic governance and re-imagining the accountability of public administrators toward citizens. This theory allows leaders the freedom to manage freely and open up discretion. Before the s, NPM was largely associated to an idea utilized by developed countries that are particularly Anglo-Saxon. This trend has much to do with a country's ability or inability to get their public sector in tune with the Digital Era. Output controls[ edit ] The third point acknowledges the "shift from the use of input controls and bureaucratic procedures to rules relying on output controls measured by quantitive performance indicators". Performance standards[ edit ] Its important to maintain explicit standards and measures of performance in a workforce.

In Africa, downsizing and decrease of user fees have been widely introduced. Output controls[ edit ] The third point acknowledges the "shift from the use of input controls and bureaucratic procedures to rules relying on output controls measured by quantitive performance indicators".

benefits of new public management

In countries that are less industrialized the NPM concept is still growing and spreading. Generally, in government there are few if any choices.

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New public management