Managers rely on both formal and informal channels to collect the information required for effective monitoring.
Controlling is the review of performance and other factors to avoid deviations from business goals.
This allows each class of management to narrow their focus enough for the work to actually be manageable. On the downside, this tends to consolidate power at the top of the organization, of building steep corporate ladders and often heavily polarized income.
One approach to management is assigning leadership roles with authority and accountability over these different tasks, or management areas.
The heart of an organization lies on its people. Figurehead — As a manager, you have social, ceremonial and legal responsibilities. Studies also report that the importance of specific managerial roles varies across cultures.
Motivation — As mentioned above, big part of directing is about inspiring and motivating your employees. Liaison: The managerial role of acting as liaison outside the formal chain of command.
Part of the process can be performance reviews, actual quantifiable data and so on. This might include things like creating a new advertisement campaign, reducing prices or speaking to customers about their shopping plans.
Disseminator — This is where you communicate potentially useful information to your colleagues and your team. This may be information that was obtained either internally or externally.
It appears that managers preferably transfer information verbally and that they do not always make fact-based decisions.